Your data
Delete your account
You can permanently delete your Sub24 account and all of its data at any time. This is handled inside the app, after you sign in, so only you can delete your own account.
How to delete your account
- Tap the button below and sign in with the account you want to delete.
- You’ll land on You → Settings → Delete my account.
- Type your email to confirm, then tap Delete my account.
What gets deleted
Deletion is immediate and permanent, there are no soft-deletes and we cannot recover your data afterwards. It removes:
- Your races, route data, splits, plans and recaps.
- Your pantry and fuelling preferences.
- Your Strava connection and any stored tokens.
- Your access and onboarding state, and the sign-in account itself.
Crew share-codes you generated stop working immediately.
Can’t sign in?
If you can no longer access your account, email privacy@sub24.run from the address on the account and we’ll delete it for you. We aim to reply within 7 days.
See our Privacy Policy for how we handle your data.